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rantoblogcious

my life and stuff I care about, sometimes nice sometimes honest.


Special welcome to our visitors from Oxnard, United States.

Tuesday, November 22, 2005

MediaTemple strikes again

Update: Weird, that only lasted 1h today, glad it's over and I can receive mail again. If i don't answer your mail within a day chances are it got burned by the outage.

And once again they fucked up.

Wonder what lame excuse they have this time...

Funny or scary that a free service like Blogger is actually more reliable than a $20 USD / month service at MediaTemple. Wager anyone? I bet that they give me the same shit that they always give me:

We have looked into the issue that you have reported and unfortunately could not find any problems with your service. Furthermore, using a series of diagnostic checks we were not able to reproduce any of the problems that you reported. We have been monitoring your services and all features are operational.

This basically means: Shut the fuck up, will ya... we don't give a shit what you want... our site works, that's important. You're just a customer, what's the point in serving you?

thanks another happy MediaTemple customer.

1 Comments:

Anonymous Anonymous said...

One year later your problem, I received exactly the same text. In september I reported some problems, They must have a template to send when you or me report some issue. Their support center is worse than excrement, I reported my issue and 5 different persons attended me, giving me 5 different reasons ya know.. bla bla.. but I'll keep on using. yes.. "is my bad-known worth than the good-to know"

12:12 PM, November 09, 2006  

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